Ad-hoc Support
Need a little extra help, without a support package? Email us and we’ll get you sorted.
Sometimes you just need a one-off fix. Our ad-hoc support is pay-as-you-go ‐ no contract, no commitment. Tell us what’s going wrong by email and we’ll arrange the fastest way to help.
Or write to support@sortedbit.com ‐ we typically reply within one business day.
Why don’t we have a number to call?Ad-hoc rates
Simple pay-as-you-go pricing.
Remote Support
£60 first hour
£30 per hour after
Requires a working internet connection on the device that needs support.
Callout
£150 first hour
£80 per hour after
Subject to location and may incur a distance fee ‐ let us know where you are and we’ll confirm.
Consultation
£100 per consultation
Expert advice on your IT. Includes planned research and a small write-up of the advice given, so you have it in writing to refer back to.
Need regular support instead? Our monthly support packages work out cheaper for ongoing help.